At Sheep Dog Transports LLC, we are committed to treating all clients with dignity, respect, and consideration. We recognize and uphold the individuality of each client by ensuring the following rights:
- Right to Basic Comfort and Personal Items: Clients have the right to access basic comfort items and their personal mobile devices, provided that the transport officer verifies and documents that these items are safe and pose no risk to themselves or others.
- Right to Personal Clothing: Clients may wear their own clothes if it is deemed safe and does not present a threat to their own safety or that of the transport officers.
- Right to Secure and Respectful Transport: Clients are entitled to secure transportation from one location to another via the least restrictive means possible, prioritizing the safety and well-being of both the client and the staff members.
- Right to Non-Discrimination: Every client has the right to be treated without discrimination based on race, color, national origin, religion, sex, political affiliation, financial status, or disability.
- Right to Safety and Protection: Clients have the right to be free from neglect, financial exploitation, and verbal or physical abuse.
- Right to Voluntary Services: For clients requesting voluntary transport, the right to discontinue secure transportation services at any time is guaranteed.
- Right to Privacy Information: Clients have the right to be informed about any audio or video recordings made during transport, in compliance with privacy laws.
- Right to File Complaints:
- Clients can file complaints with the Colorado Department of Health, the Colorado Division of Behavioral Health, or the Legal Center serving persons with disabilities. A patient/client representative will assist in selecting the appropriate agency and in preparing the complaint, if requested.
- Clients have the right to lodge complaints directly against Sheep Dog Transports, LLC with the county authorities, without fear of retaliation or discrimination.
These rights are fundamental to our operations and reflect our commitment to providing a respectful, secure, and accommodating transport experience for all clients.
